Role: Service Delivery Team Lead

The person who leads the team which plays a role in Service Engagement in delivering content specific to their role and in working together with the Service Engagement Lead and Service Engagement Manager in meeting the Service Engagements targets.

Relationships

Performs:	Responsible for:
Additionally Performs: Handover Service Management Activities To Service Delivery Teams Obtain Sign-Off On Service Engagement Initiation Publish Service Level Agreements	Modifies: